How do I adjust my spam filter settings?

If you don't see a link above that says My Services then you will need to login, then...

Click on My Services, then click the The square green icon to the right of your domain.   Click the Logon to Plesk button.

Click the Mail tab.

Click on the email address for which you want to adjust the spam filter settings.

Click on Spam Filter

Click on Advanced Settings

Adjust the spam score as needed. A higher number will less likely to trap a real email message and will let more spam thru. A lower number will catch more spam but will be more likely to trap wanted email. The most commonly used number is 3. We don't recommend going any lower than 2. You do not need to use whole numbers, for example 3.2 is acceptable.


  • 95 Users Found This Useful
Was this answer helpful?

Related Articles

I have Windows 7, where is Outlook Express or Windows Mail?

Microsoft did not include Outlook Express or Windows Mail in Windows 7. We highly recommend...

How to configure Windows Mail

Windows Mail is the free email program that comes with Windows Vista. It is very similar to...

How do I access my email via the web?

Go to and log in using your email address and password....

Mozilla Thunderbird Email Setup

Mozilla Thunderbird is the best email program that we can recommend for sending and receiving...

Differences between POP3 and IMAP

What is POP and IMAP? POP and IMAP is what allows you to download messages from our servers onto...