How do I use FTP?

Introduction to FTP

There are several ways, depending on your computer system, that you can transfer files to your account directory. The process by which files are transferred to the web server is called "FTP" (File Transfer Protocol). You have unlimited access via FTP 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

All of your files and subdirectories go into your /httpdocs directory. DO NOT DELETE ANY DIRECTORIES OR FILES IN YOUR ACCOUNT. The files pertaining to your web site that you design should be uploaded to your /httpdocs directory and should be the only files you ever replace.


General Settings for All FTP Programs

Host Name/Address: (or your account IP Address if your domain name is not pointing to our servers yet)
User ID: FTP Username
Password: FTP Password

Upload your files for your website to your /httpdocs directory. You would've set the FTP User ID and Password when the domain was setup in your Plesk Control Panel.

Naming Your Homepage

Remember to name your home page index.html in order to overwrite the 'Under Construction Page' that we created for you when you signed up. If you prefer to use another name for your home page you can go into your File Manager in your control panel and go to the /httpdocs directory and delete the index.html page. Here are the other files that can be used for your home page:



  • 73 Users Found This Useful
Was this answer helpful?

Related Articles

I am getting Time Out Error while uploading files through ftp, how can I fix this?

Usually this error occurs when you try to upload large files.  You can check for the following...

How do I upload or edit my web site?

There are two methods of managing the files on your web site.   You can do it via the control...

I need an SSL Certificate

An SSL certificate causes all communications between the browser and your website to be encrypted...

I need a static IP address, how do I get one?

Static IP addresses are heavily controled by ARIN and their use must be justified.  We don't...

How do I access my Control Panel

Start by logging into our CLIENT AREA.  Then click on My Services, then click the green square...