Setting up an iPhone, iPad, or ITouch

The following describes step by step instructions for setting up an Iphone or Itouch to work with our mailservers.  

Please note that we use the term in many places during this setup, please replace that with your own domain name.

Press the Home button to access the Home screen. Then:

  1. Tap the Settings icon.
  2. Tap Mail, Contacts, Calendars
Iphone Screenshot 1

4. Tap Other

iphone screenshot

5 Tap Add Mail Account

iphone screenshot2

6. Enter the following values for your new account

  • Name: your full name and as you would like it to appear on outgoing messages
  • Address: your complete email address
  • Password: normal this is the same as your server password. Kevin can give you the passwords.
  • Description: label this account anything you wish

iphone screenshot

7. Tap Next in the upper-right corner of the screen.

iphone screenshot

8. In the above sccreen, IMAP should be selected by default. Scroll down and enter the following values for your Incoming Mail Server:
  • Host 
  • User Name: your complete email address (all lowercase, important!)
  • Password: this field is pre-populated with your password from step 6.
9. Scroll down...


and enter the following values for your Outgoing Mail Server:
  • Host
  • User Name: your complete email address (lowercase)
  • Password: your password
10. Tap Next

iphone screenshot

11. When Mail has finished verifying your account settings, tap Save. You will return to the Mail, Contacts, Calendars configuration screen.

12. Tap your new account.

13. Tap Account.

14. Scroll down to Outgoing Mail Server and tap SMTP.

15. Tap the entry for and verify the following settings:
  • Use SSL: ON
  • Server Port: 587

16. Tap Done and then tap Account.

17. Scroll down to Outgoing Mail Server and tap Advanced.

18. Scroll down and verify the following Incoming Settings:

  • Use SSL: ON
  • Authentication: Password
  • Server Port: 143

You can also choose to store special folders on the IMAP server using the Mailbox Behaviors settings on this screen. Make sure drafts, deleted, and sent are set to server.

Tap Account and then tap Done.

When finished, press the Home button and tap the Mail icon to test your settings. If you entered anything incorrectly you may receive a generic error message. Check your settings or try re-entering your password (the source of most errors).


If you use caps, misspell anything, or type your password in incorrectly, it will not function. Go back in and check your work.

Was this answer helpful?

 Print this Article

Also Read

How do I find or change my Email password?

It is not possible to look up your email password but you can change it to anything you want....

How to configure Outlook 2003 and Outlook 2007

Click on Tools as shown below then click on Email Accounts...If you are updating an existing...

How to configure Outlook 2013

To begin configuring Outlook 2013, click on FileThen click on Info,  Account Settings,  then...

How to configure Outlook 2010

Click on FileClick on Account SettingsClick the box that appears below account settings that also...

I have Windows 7, where is Outlook Express or Windows Mail?

Microsoft did not include Outlook Express or Windows Mail in Windows 7. We highly recommend...